Course Content
Module 1: Understanding Appraisal
Define what an appraisal is and its purpose. Identify different types of appraisals used in the workplace.
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Lesson 1-Definition and Purpose of Appraisal
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Lesson 2-Types of Appraisals
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Lesson 3-Importance of Appraisals in Professional Development
00:00
Lesson 4-Organizational Benefits:
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Module 2: Steps in the Appraisal Process
Describe the steps involved in conducting an appraisal. Understand the roles and responsibilities of appraisers and appraisees.
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Lesson 1-Preparation and Setting Objectives
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Lesson 2- Gathering and Reviewing Evidence
00:00
Lesson 3-Conducting the Appraisal Meeting
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Lesson 4- Setting Goals and Follow-Up
00:00
Case Study Question for Module 2: Steps in the Appraisal Process
Module 3: Communication Techniques
Identify key communication skills needed for effective appraisals. Practice active listening and constructive feedback.
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Lesson 1-Importance of Communication in Appraisals
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Lesson 2-Techniques for Active Listening
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Lesson 3-Methods for Providing Constructive Feedback
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Lesson 4-Practical Application and Activities
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Module 4: Goal Setting and Development Plans
Create specific, measurable, achievable, relevant, and time-bound (SMART) goals. Develop effective development plans based on appraisal outcomes.
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Lesson 1-Introduction to SMART Goals
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Lesson 2-Examples of SMART Goals
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Lesson 3-Developing a Personal Development Plan
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Module 5: Handling Difficult Appraisals
Identify common challenges in the appraisal process. Develop strategies to handle difficult appraisals effectively.
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Lesson 1-Common Challenges in Appraisals
00:26
Lesson 2-Strategies for Overcoming Challenges
00:00
Lesson 3-Techniques for Ensuring a Fair and Balanced Appraisal
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Lesson 4- Practical Exercises and Interactive Elements
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Case Study Question on Handling Difficult Appraisals
Conclusion
Appraisal
  1. Biases
    • Definition: Biases are preconceived notions or prejudices that can affect the objectivity of the appraisal process.
    • Types of Biases:
      • Recency Bias: Overemphasizing recent events over the entire appraisal period.
      • Halo/Horn Effect: Allowing one positive or negative trait to influence overall judgment.
      • Leniency/Strictness Bias: Being too lenient or too strict in evaluations.
      • Similarity Bias: Favoring individuals who share similarities with the appraiser.
      • Confirmation Bias: Seeking information that confirms pre-existing beliefs or expectations.
  2. Resistance
    • Definition: Resistance occurs when employees are unwilling or reluctant to accept feedback or engage in the appraisal process.
    • Forms of Resistance:
      • Denial: Rejecting the feedback outright.
      • Defensiveness: Justifying actions and not accepting responsibility.
      • Withdrawal: Avoiding the discussion or becoming disengaged.
  3. Emotional Reactions
    • Definition: Emotional reactions can arise during appraisals, affecting both the appraiser and the appraisee. These can include anger, frustration, anxiety, or sadness.
    • Impact: Emotional reactions can disrupt the appraisal process, making it difficult to have a constructive conversation and achieve the desired outcomes.
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