Instructor Joshua

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July 25, 2025

Health and Social Care (Level 5) Awareness of Communication in Adult Social Care

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Healthcare

Understand the importance of effective communication in adult social care.
Identify various communication methods and their applications.
Develop skills to overcome communication barriers.
Recognize the role of technology in enhancing communication.

Course Content

Module 1 Introduction to Communication in Adult Social Care
Overview of communication theories Importance of communication in care settings Types of communication (verbal, non-verbal, written)

Lesson 1-Overview of Communication Theories

02:01
Lesson 2-Importance of Communication in Care Settings

05:54
Lesson 3-Types of Communication
Practical Application and Case Studies
Case Study Scenario Question on Module 1: Introduction to Communication in Adult Social Care

Module 2 Communication Methods and Techniques
Effective listening skills Use of body language and non-verbal cues Written communication skills Technology in communication (emails, care management software)

Module 3 Overcoming Communication Barriers
Identifying barriers to communication Strategies to overcome language, cultural, and sensory barriers Dealing with difficult conversations

Module 4 Practical Application and Case Studies
Role-playing exercises Case studies on communication breakdowns and solutions Interactive group discussions

Module 5 – Conclusion

About the instructor

Instructor Joshua

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July 25, 2025 Last Updated
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Lectures: 11

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Level: All Levels

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